Picture of an airplane Airlines

Airline customers, continually faced with rising ticket prices, ancillary service surcharges, and frequent flight delays, have increasingly limited patience for frustrating customer care experiences. Airlines looking to put their customers at ease with smart, cost-effective voice systems with natural, intuitive interfaces have a solution. Tellme provides a customized IVR experience that delivers personalized travel information that is relevant from the very start of the call.

Come see American Airlines' presentation of "Remember Me" at SpeechTEK on August 19
Picture of street sign for 'WALL ST' Financial Services

Security, reliability, accessibility: cornerstones of the financial services industry. Shouldn't your IVR reinforce those standards? Banks, investment management firms, and card service providers all benefit from Tellme's smart, secure, on-demand voice services. Get on the world's largest VoiceXML platform and start driving higher automation levels, increased ROI, and most importantly, greater customer satisfaction.


Healthcare caduceus logo Healthcare

Reduce your customers' stress levels and lower your IT staff's blood pressure. As healthcare evolves to focus on delivering wellness programs and proactive services, plans and providers have an increasing obligation to deliver advocacy and guidance to individual members. Tellme's premier on-demand platform offers the remedy with personalized voice services that can actively influence the lifestyles of members, creating a sense of well-being and positively impacting their health.


Picture of a bed Travel Services and Hospitality

Get going with Tellme's ultra-reliable, ultra-scalable voice services platform and start offering customers a better way to travel. In today's difficult economic environment, online travel and hospitality services are striving to provide higher levels of service, and at the same time, extend the brand experience. With on-demand application control and advanced messaging capabilities, Tellme provides a smarter solution to customer care.

Learn more about how Orbitz ensures its customers never miss a flight with opt-in personalized voice or SMS notifications.
Picture of an orange shopping bag Retail and Foodservice

You've raised your customers' expectations for high quality service every time they walk through your door; why shouldn't they expect the same every time they call? Tellme's on-demand voice platform turns your phone into a powerful tool for establishing lasting, positive relationships with customers. With Tellme's natural, intuitive interfaces, dynamic audio, and perfectly-timed up-sell and cross-sell messages, customers get a great experience no matter where they are or when they call.

See how Domino's pizza used Tellme's platform to create a nationwide Spanish-language ordering system that's changing the way they do business.
Picture of headphones with microphone attachment Service Provider Care

With today's modern homes saturated with high-tech media devices—driven by multiple voice and data service providers—the ability to offer advanced technical support is more important than ever. Tellme's cutting-edge VoiceXML platform integrates seamlessly with your back-end CRM and IT systems to automate even the most complex customer care tasks, while keeping costs to a minimum. Tellme's smart IVR ensures that your customers never feel like their devices are controlling them.


Picture of a delivery truck Transportation and Logistics

Your customers' precious cargo needs to get from Point A to Point B, and you want to assure them that you can help them efficiently and cost-effectively. If your IVR can't keep up with your busiest days, how will they know you've got it handled? The Tellme on-demand services platform provides a highly-reliable, scalable solution with "pay-as-you-go" pricing that eliminates costly upfront capital expenditures on infrastructure while delivering a seamless and differentiated caller experience.

Come see UPS present its "IVR Evolution" at the Customer Self Service conference on August 19
SpeechTEK 2008 - The Value Solutions Showcase. Click to learn how Tellme created a personalized caller experience for American Airlines with "Remember Me." Orbitz. Click to find out how Tellme doubled automation rates and deployed specialized voice services for Orbitz.